Website Design, Web Development, eCommerce, QR codes, Marketing/Advertising Campaigns
Lamppost Pizza Westlake is a leading pizza restaurant in Westlake, Ca with at least 34 years in business, Successfully running a large restaurant means constantly evolving to deliver the best quality and service for customers. As customers continue to expect quicker and more convenient access to order ahead online, the importance of online visibility and customer experience increases. But relying on third party ordering platforms for online ordering makes consolidating data, retaining the customer and accurate orders a challenge.
Judy Hodgson, Owner, was committed to relieving the cooks burden from orders printing out confusing the cooks. She saw the online ordering industry-standard practices as antiquated and knew they were ripe for change. For example, budgeting involved property managers printing, signing, scanning, and then emailing budgets to asset managers for approval. Asset managers then manually compiled the project budgets into spreadsheets to create capital plans. It was time-consuming and cumbersome.
Focusing on User Exp & Conversion When McFaul was introduced to SantizoTek's Products and Services she recognized how, “The project management piece would solve a lot of small issues, while the capital planning piece would solve our core issue,” of pulling the capital lever to deliver returns. SantizoTek would enable the property teams to easily track and manage projects in real-time, and the asset teams to streamline accurate reporting and forecasting based on live project data.
With SantizoTek, LaSalle found a solution to provide visibility into the 3rd party manager’s project data in order to improve insights and reforecast with more frequency and consistency. This visibility would then arm LaSalle with the data to back up their decisions to clients. SantizoTek enables LaSalle to keep their “hands closer to the capital” and rely less on 3rd party managers to handle multimillion-dollar capital budgets.